The Smarter Directory is an online hub designed to give owners, residents and real estate agents easy access to property-specific information, including building details and online applications.
The Smarter Directory puts property information at your fingertips 24 hours a day!

Once you have your property specific Smarter Directory link, you will have access to your property’s general information on your property’s landing page.
Find out the afterhours process in case of an emergency and email your Community Manager.
The Forms and Applications section allows you to complete and submit an online application without having to request a form during office hours.

We recommend that you log into the Smarter Directory to enhance your user experience.
Logging in will allow you to do the following:

• It will increase the ease of completing any form or application. For example, if you log in to update your contact details via the Owner Update Application, your name and address details will already be pre-populated in your application form. You can then make any amendments as required.
• You can review your past applications.
• You can opt-in on submission of your application to be notified as soon as your application has been processed.
• Logging in may provide you access to additional building information, particularly if you are an Office Bearer.

Note: If your email address is not recognised (you have used an email address that is not registered with us), you can still access the Smarter Directory and complete any forms and applications, but a history of your past applications will not be available.

Logging in is easy and does not require a password. The Smarter Directory will recognise your registered email address with us.

1. From your property’s landing page, you can log in either using the sign-in link on the page or via the icon on the top right hand side of the page.
2. Select Microsoft if you have a Microsoft domain email, or Google for any Gmail email.
   Sample sign-in interface:

   We recommend you sign-in to view more information.

   Microsoft

   Google

   Smarter Communities ID
3. If you do not have a Microsoft or Google email, select Smarter Communities ID and you can create an account.
   Sample sign-up interface:

   

Note: We do not store, manage or have access to your password. Authentication is handled securely by Microsoft or Google, depending on your login method. They verify your identity and at no point do we see any part of this process. Once logged in, you should not have to enter your Microsoft or Google password again.

When you submit an application, a confirmation number is provided with the option to opt in to receive notifications.

Simply select Subscribe and you will be notified when your application has been completed.

Once you submit an application, the confirmation of submission allows you the option to view your past applications.

You can also view your past applications on the Forms & Application page of the Smarter Directory, by expanding the My applications card.

At the top of your property’s landing page, you will be directed to select Install and you will be advised when it has been downloaded to either your desktop or phone for use next time.

If you have any other query please feel free to contact us directly by sending us an email to directory@smartercommunities.com.au and we will be in touch.